In the light of authentic numbers
The numbers speak for themselves
Real opinions, from real people
90.7% of our guests recommend our hotel
In general, OK place to stay, I'm sure there are better options nearby for the same price. Rooms were not cleaned during our stay. Lack of electric car charger.
Respond of the hotel:
Dear AndrĂ¡s! Thank you for your feedback. All guests automatically receive an email a few days before their arrival, informing them that for environmental reasons, rooms are only cleaned during the stay upon request. We also inform our guests about this at check-in, and each guest receives a card that they can hang on their door handle if they would like to request cleaning. Alternatively, guests can inform our reception staff at any time if they would like their room cleaned. There are more electric-car chargers in 200m around the hotel, our colleagues at the reception our ready to give information about them. We hope to welcome you back in our hotel! Best regards, Club Hotel am Kreischberg Team
The towel drying option was really missing, e.g. a standing clothes dryer and a small mirelite cooling section in the fridge. And a small pool would be great in the wellness area. Thank you
Respond of the hotel:
Dear Edina! Thanks for your rating and your feedback. We look forward welcoming you back again in our Hotel. We are trying to improve our services. Greetings: Yours Club Hotel Team
we did not use the restaurant and wellness thank you for allowing us to stay with our dog